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Our Expertise
01
Professional DV Appraisals
CCSI provides objective diminished value assessments to recover lost equity after a crash. We specialize in post-repair inspections, pre-purchase inspections, and structural-damage documentation to protect vehicle owners from substandard work and ensure complete technical oversight of every repair.
02
Valuations & Advocacy
Beyond providing accurate total-loss market analysis to ensure you receive a fair payout, CCSI offers professional estimate reviews and expert testimony. We stand as an independent advocate for the consumer, delivering data-backed evidence to challenge low valuations and repair discrepancies.
03
Experience
Consumer Collision Services has been in business for over 25 years. Our team has over 25 years of appraisal experience and over 35 years of collision repair experience. We stand for the truth, whether working with an individual consumer, a business or other entity, or an insurance company.
Case Results
- Alabama Jury Verdict: $466,000 awarded following CCSI expert testimony regarding dangerous structural flaws and undisclosed salvage history.
- Cobb County Judge Verdict: $28,900 awarded for a 2017 Tesla Model X requiring approximately $32,000 in collision repairs.
- 2021 GMC 2500: Successfully increased a diminished-value settlement from an initial $406 offer to $8,161.
- 2024 BMW X3: Negotiated a recovery increase from a $300 initial offer to a final settlement of $7,225.
[Results depend on the facts of each matter; past results do not guarantee future outcomes.]
35+ Years of Proven Valuations
Consumer Collision Services Inc. is a strictly independent appraisal firm. With 35 years of leadership, we provide unbiased diminished value and total-loss assessments. We do not have contracts with insurance companies, nor do we buy or sell vehicles, allowing us to provide independent, unbiased assessments for vehicle owners and their legal representatives.
Articles
Understanding Diminished Value: Losing Equity After a Crash. Signs of Unsafe Repairs: Identifying Substandard Structural Work. Total-Loss Valuation: Securing Fair Market Payouts. Choosing a Collision Repair Shop: Technical Oversight for Owners. Recognizing Prior Collision Damage: Expert Pre-Purchase Audits.
404-475-1988
mercerwc@mindspring.com
[Disclaimer: Past results do not guarantee future outcomes]
EXPERTS IN DIMINISHED VALUE • INDEPENDENT APPRAISALS • NO INSURER BIAS